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Closed Beta Test • FAQ

Closed Beta Test • FAQ

5K View2022-04-24
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Hello, players!
Here is a list of the most frequently asked questions, and if you can not find the answer in this list, please come forward to talk to us on any of our official social media and forums, we will try our best to address all the questions as soon as possible. We will be updating this list regularly to add more answers as well!
 Is this beta region-locked?
🙋 No, this beta opens to all regions. 
 How do I retrieve saved game data? Will this beta gameplay be saved for future releases?
🙋 All gameplay is synced and updated across platforms under the same TapTap account. You may log in to your account from any device. This is a closed beta test, thus, all gameplay data will be processed for game development and then discard once this beta ends. If you used the Guest login, uninstalling the game will result in data lost, and data can not be retrieved on any other devices. Therefore, please make sure you log in via your personal TapTap account.
 Is the closed beta only available through TapTap?
🙋 Yes, Torchlight: Infinite remains a TapTap exclusive game at the moment, please be aware of any other third-party websites or apps redirect you for the download to protect your personal information. Download invitation for both Android and iOS will be sent to pre-registered users once the server starts on April 24th, 21:00 CST. 
 I am an iOS user, I can't download the TapTap app, so what is the download process for me? 
🙋 For iOs users, the download will be through TestFlight. Simply use a browser to open https://www.taptap.io/app/227017/, click download (when the beta is open), your device shall automatically calls up TestFlight and start the download process. TestFlight spot is limited, join our official Discord channel: https://discord.gg/torchlight for daily TestFlight spots. 
 I played in the previous beta test, can I use the same game app to log in and start to play again?
 🙋 No, please uninstalled the previous game, re-install following the download guide once you get the email from Torchlight: Infinite.
 How long will this beta last?
🙋 The duration for this beta is to be determined, stay close to our official social media accounts for the latest game news. Once a date is decided, we will post to all our SNS.
 Will the beta go under server maintenance? 
🙋 Yes, we do not stop game development during the beta test, and to fix bugs and minor issues we found in this beta, we will send our in-game mails and SNS notifications to players with specific dates and times when the server will go under maintenance.
✉️  Therefore, it is very important to carefully read all in-game and TapTap emails!
 I am not familiar with the dark ARPG game genre, does this game take a long time to unlock all the in-game functions? 
🙋 All the features and functions will gradually unlock along you gameplay progress. Once a function or a feature unlocks, you will be notified from a shining question mark on the top of your screen. Click the question mark to find all the unlocked functions explained in detail that are available to you at the moment. Remember to check it constantly, and also return to the list for clarification of special features when you are building your hero. For more beginner guides, read our Starter Guide on our TapTap forum.
 Can the closed beta be played on emulators? Or controller support?
🙋 Emulators are not supported this time and no official controller support.
 Does this beta support multi-player or co-op?
🙋 No.
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Comments
ShadowZtriker
ShadowZtriker
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2

Can't seem to finish the installation after a successful download...

2022-04-25

spaik
spaik
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2

For all. 24th 9 pm is in 4 hours 18 min  And i dont get an email :(

2022-04-25

Rovik Ains
Rovik Ains
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2

10:30pm here no email was sent after that pervious one why is that?

2022-04-25

HellriderZ6
HellriderZ6
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did you match the timezone?

2022-04-25

Open TapTap to view 2 more replies
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