I really like this game, and I've been playing it since its launch. Hsr has a really fleshed-out universe, an intriguing and engaging lore for those who, like me, love a good worldbuilding. I personally have nothing more to say on this subject, which for me, is very good. The story itself has its ups and downs, but remains intriguing. Sometimes you don't see the hours pass, sometimes you look at your window, wondering how to end your torture... But, the problem is not the story, it's the storytelling. Long texts to explain a simple idea, black screens in memorial moments, continuous blah blah, again and again while fixing the characters who only have three different positions or expressions.... For such a big company, we would have thought that they would invest more in their game, and maybe, who knows, do more interaction, animation (whether for the characters or the black screens...) Or even discover the existence of camera movement and cinema shots. In short, very disappointed with this aspect which makes the game unpleasant to play, for someone who wants to read everything. Afterwards, when they finally make cutscenes, they are very pleasant. And, for a turn-based game, which is not usually my genre, I surprisingly enjoy the fights.
As for the characters, I really like them all, despite some designs that can be repetitive. I would just like, if possible, to be able to see some characters more often, who disappeared from the story right after their release. Regarding the content, nothing to say, there is a lot to do. However, you have to have patience and know how to accept playing in turns.
Finally, and this is something all players confirm, the powercreep is sometimes too much. It's understandable that in such a game, some units outperform others or older ones. However, when even with very good characters, who were previously top DPS, you can no longer finish the content... Well. The powercreep is starting to get out of hand, and it is becoming difficult, while being f2p and even having, theoretically, the best teams, to clear all the content