I regret to say that this is the worst gaming experience I’ve had, especially regarding customer support. Initially, I was overcharged €29.99 without my consent. Despite multiple attempts to contact their support over nearly a month, I received no response. Eventually, I escalated the issue to Apple, who refunded the amount. However, the next day, the game developer blocked my account and demanded I pay the refunded amount back. This feels like retaliation and is highly unprofessional. I strongly advise against spending money in this game, as getting a refund is nearly impossible once issues arise.