Trouble With Refund - No Response From Developer

Galaxy Defense: Fortress TD

6.1

Strategy

Get

Hello CyberJoy Game Team,

I am a daily player of Galaxy Defense and accidentally made a $54.11 purchase on Sept 13, 1:26 PM (GMT+6) via Google Play.

UID: chZE0DE7v7ZVhn6Dw43vbpIxfi02

Transaction ID: GPA.3393-7904-0279-40241

Google denied my refund, despite my application being made within an hour. I also emailed [email protected], but I received no reply within 5 days.

I am fed up with getting your attention about this matter.

Since this was unintentional, I kindly request your help in processing the refund.