Overall really good game but not balanced

Game looks and sounds great, and gameplay is decent. Game modes are nothing new. Not creative and kinda boring. most characters are balanced, but some characters are clearly unbalance. I really enjoy ranked. It's a good balance of casual and competitive. Main negatives are performance, and in game purchases. Poorly optimized. Most players are having very bad performance like high ping, lag problems, hits not working, and game crashes, etc. Now in game currency is way too expensive. Mostly gambling. $20 for one skin. Some people are spending over $100 for the most rare character.