The game is fun but it have a balance issue , some hero are too op Example : The purple sniper guy whatever his name is ,he so op, he and his teammates can see through his smoke, he can one hit atmost all hero (wtf) and his ult , when he use his beam you dead , one more is the hero upgrade feature this make the game more unbalance for pp who new to this game , i always been matched with enemy who have much higher Hero level than me and my teammates .there r more but this is enough to tell the game still have many thing need to improved

I love this game, it's very fun to play with friends but the matchmaking in game is un balanced sometimes we get very low skilled players and some playing for first time but even when I'm in epic get mythic glory enemies and our team has only warrior and elite players

I have been playing this game for a long time.  There is a lot to like about it’s core gameplay and mechanics.  However, it focuses too hard on controlling matches by putting you with more AI bots than players and the p2w scaling vs f2p is a really wide gap.  They have added some features to help recently but it’s still really hard for f2p to catch up with anything.