kinda strugle to play it for i l've never been good on shooting game. but i totally enjoy the gameplay. And here what i thought, the balance is kinda good, for each hero have separated glory (something similar to hero power). so i believe the matchmaking will find ally and enemy in the same glory level. but the downside is while playing solo there is a chaance that a same hero are in the same team. i've encounter 3 iris (the healer ) and it was really hard to kill them for they will heal each other. So please consider to set it so that the same hero will not be in a same team.