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Dev Talk [Anti-Cheat]

Dev Talk [Anti-Cheat]

909 View2022-12-14
Greetings from the Dev Team,
Recently, we have noticed that some players have been employing third-party plug-ins, scripts, or other software in the game, which tremendously spoils the game environment.We have suspended some verified violated accounts and will continue suspending more violated accounts.
Currently, our Anti-Cheat system has been functioning normally. Some players used third-party plug-ins, or scripts to tamper with in-match data while the final settlement data WON’T be affected. Players involved in such matches can check their match records to confirm whether the match is settled correctly. If not, please contact our in-game Support Team. 
Furthermore, players who find any suspicious matches can report them to our Support Team via in-game [Support] with the following required information:
1. Clear video clip(s) or photo proof of the violation, as well as the starting time of the violation action that occurs in the clip.
2. The cheater’s Nickname and 4-digit Tag (e.g., ABC#1234).
3. The cheater's played hero in the match.
If you find any disruptive plug-ins, scripts, software, etc. shared among the communities, please report them to our Community Moderators.
Maintaining a fair, square, and secure gaming environment is our invariable priority. To attain this goal, more Anti-Cheat solutions are being developed.At the same time, we are working on mitigating the negative gaming experience for the players who may have experienced unfair matches. Please rest assured that we are always dedicated to making ACM more enjoyable for players worldwide. More follow-ups on improving the Anti-Cheat System and gaming experience will be revealed soon.
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Monthly Anti-Cheat Blog
In March, we received a total of 11,672 reports, 38% were Cheating reports, 34% were Chat reports, 7% were Malicious Behavior, and 21% were others. After we fixed the issue of "OTHER" types of reports being maliciously abused, "OTHER" type of reports significantly decreased. We noticed that a group of players started using cheat which was detected by our system. Those cheaters would automatically be banned when they just login so as to avoid affecting others.
Alexander V1K2023-04-12
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August 25 Violation Report
Key actions this week: Total Bans: 1,785 players, with 343 receiving 10-year bans for severe violations. Teammate Griefers: 31,708 penalties,  3,877 in the "time-out chair" and 365 direct bans. Cheating Crackdown: 480 repeat offenders met with device and IP bans. Our security team is on an ongoing mission to maintain a clean gaming environment. There's no room for cheats here. Claims of "undetectable, anti-ban proof cheats"? Total baloney. If you encounter any cheaters, report them promptly, stand united with us. Let's keep the game fair!
ArenaBreakout1K2023-08-25
TapTap
Hi Spacecrew! As you can might have known, over the past few weeks we have banned several accounts that used cheats or a third party while playing the game. Do you feel changes or less cheater in the game? So, we would like to hear your thoughts about this. Also, we want to know your hope on anti-cheat system in the future. Your feedback and suggestions are urgently needed to make the game environment healthier, fair and fun.
mamasus7632022-08-03
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