You will play as an emergency dispatcher in this game, dealing with all the emergency phone calls. It is not only about answering phone calls but also how you manage resources (med, firefighter, and police) timely and efficiently.
One of the best features in the game is the recorded dialogues - what an immersive experience! There were some intense moments. For example, I got a phone call from a lady who's ordering pizza. I thought it was a prank call but then I realize that maybe there were intruders in her house and she couldn't talk 😨 Overall, it's a nice game and worth the price.