My thoughts as a Day 1 player
Pros
-Top notch combat system,art,design and voice acting
-Supports low end devices
-Very generous its one of those games that will make u feel guilty by just playing f2p
-Great lore, ch1-10 starts slow but from there on it starts to ramp up
-many many fun and unique events
-like I said its generous its also almost possible to collect ALL characters from their debut banner
-each character has their own "interlude"(own back story accessible when u unlock the characters)
-If ur good at dodging in exception of timed stages/nodes u can solo them even with a half assed built character(gitgud)
-Customer service is great, they answer asap in their social medias and help u in anyway they can(I have asked them help for several things and all were successful)
-the skins in this game are *chef kiss
They also give free skins from events and all are smth you'll drool over
-As stated from above this game is generous and after every 3 patches we get a free S rank selector pack
-Anniversary will release banner with the rate same as their Debut banner so I recommend pulling this time if u want someone specifically
-Recititavo de Fantasia give a free S rank Selena and free skin for Ayla
-Building Characters are easy
Cons
-This game needs skill the most so even if u dumped all ur money and get the characters to SSS+ if u cant dodge properly you'll fail, we have no zhongli and this isn't hi3 where we got unlimited dash
-As I said the lore is good but it can sometimes be dark so becareful when reading it
-Sometimes you'll find yourself pulling your hairs