Naturally, I reached out to customer support right away

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9.1

Simulation

Get

Naturally, I reached out to customer support right away, described the situation, and asked for clarification. At first, there was no response, but I decided to stay patient and continued following up with a few messages. After a while, the support team replied, looked into my case, and restored my account access. All my funds were made available for withdrawal, and I was able to successfully retrieve them.