Its a fun game with constant updates. Matchmaking doesn't feel unfair so far and I'm 6000 trophies in with most of the characters at rank 16 and above.
Heroes arent all balanced equally but if you have a good team to coordinate, the hero skills provided should give you the chance for a comeback. It would be nice to have a more in-depth ranked system and more ways to communicate with your team but usually the choices they've made was probably to prevent a toxic environment.
But having a basic chat system would definitely make more meaningful moments and friendships with other players. Progression system is fair, and it has in-depth accessibility features for those wanting to customize your controls for each hero.
The game has a solid system, very much like overwatch for the phone. Polished gameplay and appealing character designs definitely make me excited to see what this game can grow into.