To whom experiencing the Login failure, now you can solve this problem on your phone! Just simply set your phone system language to English(United States) or English(United Kingdom) and you should be able to login the game! Sorry for the inconvenience we have caused, we will try to avoid this bug in our future version. And big thanks to baybarsozcankaya who helped us find this solution! 官方QQ群：539099138

Source from the official Some players have been experiencing an issue preventing them from logging in. We apologize for any inconvenience this may have caused. Issue: Due to the region and language settings, an error preventing login occurred during data conversion <For Android users> Update the app on TapTap, and then log in. The issue will be resolved. <For iOS users> We are currently submitting the update request to the App Store. Please wait until the update is ready.

After the latest update, many players are unable to log in. On my tablet I get the famous gray screen and on my phone I get some twitter error message. They clearly ignore players complaining and insist that we use a different more stable connection or restart. I have tried different connections even VPN. Nothing works and I believe that for most players with this issue, our internet is fine. If other games, websites, apps run just fine, why would only this game not work after the latest update?