Greetings from the Dev Team! It has been one week since the Soft Launch. We are always paying close attention to the problems you have encountered. And we are struggling mightily to fix these problems. We are deeply aware that the network latency has brought some subpar experiences for you. Our initial motivation is to offer players worldwide the chance to match and play together freely, so we have deployed many server nodes in multiple regions, basically achieving the global network deployment. But beyond our expectations is that a large number of players joined a team by invitation from the world channel or friend list for a matchmaking queue, and some of the players might not notice that the team captain comes from other regions, resulting in players from different regions entering the same match. Admittedly, this case augments the PING of the players whose regions differ from the captain’s to be too high for a smooth battle, which is the core reason for current in-battle lagging.

We’re aware that there is an issue whereby one team's PING is determined by the PING of the captain's region, which caused some players to experience high latency after teaming up through the world chat channel. We will fix this issue as soon as possible. To better your gaming experience, we advise you to check whether your regions with lower PING  are the same as your teammates’ when you join a team via the world channel or friend list before starting a match. And if it is possible, please team up with players whose region is the same as yours. Thanks for your patience and support!