Abnormal Condition

Greetings from the Dev Team! It has been one week since the Soft Launch. We are always paying close attention to the problems you have encountered. And we are struggling mightily to fix these problems. We are deeply aware that the network latency has brought some subpar experiences for you. Our initial motivation is to offer players worldwide the chance to match and play together freely, so we have deployed many server nodes in multiple regions, basically achieving the global network deployment. But beyond our expectations is that a large number of players joined a team by invitation from the world channel or friend list for a matchmaking queue, and some of the players might not notice that the team captain comes from other regions, resulting in players from different regions entering the same match. Admittedly, this case augments the PING of the players whose regions differ from the captain’s to be too high for a smooth battle, which is the core reason for current in-battle lagging.